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Privacy Policy and Personal Data Protection for NexaSmartSolutions.be

Introduction
The protection of your personal data is a priority for NexaSmartSolutions.be. This privacy policy aims to inform you about how your personal data is collected, used, protected, and shared in accordance with the General Data Protection Regulation (GDPR) and the Belgian law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.

This policy applies only to data collected on the nexasmartsolutions.be website.

1. Identity and Contact Details of the Data Controller

The data controller for the data collected via the nexasmartsolutions.be website is:

2. Data Collected on the Website

We collect the following data, depending on your use of the website:

  • Name and surname: To identify users and personalize communications.
  • Email address: To respond to your requests, send information, newsletters, and confirmations.
  • Phone number: For communication in case of need or emergency.
  • Payment data: Managed via our secure provider [provider name, e.g., Stripe], only for transactions, and not retained after the transaction.
  • Technical data: IP address, browser type, browsing data collected via cookies (see our Cookie Policy).

This data is collected only after your explicit consent.

3. Purposes of Data Processing

Your data is collected and processed for:

  • Service management: Administration and tracking of service requests.
  • Communication: Sending information about our products, services, events, and activities.
  • Service improvement: Data analysis to optimize website performance and security.
  • Legal compliance: Compliance with Belgian legislation (particularly fiscal and accounting obligations).

4. Legal Basis for Processing

In accordance with Belgian and European laws, the processing of your data is based on:

  • Your consent: To receive communications and newsletters.
  • Contract performance: To manage requested services.
  • Legal obligations: Compliance with applicable Belgian laws, such as accounting regulations.

5. Data Retention Period

Your data is retained only for the duration necessary to fulfill the following purposes:

  • Personal data (name, email, phone): Until the end of our relationship or until you withdraw your consent.
  • Payment data: In accordance with legal obligations (maximum 10 years for tax reasons).
  • Technical data (cookies): See our Cookie Policy for specific durations.

6. Data Security

We use appropriate technical and organizational measures to ensure the security of your data, in accordance with the GDPR and Belgian law. These measures include:

  • Use of compliant providers (e.g., Stripe for payments).
  • Encryption of sensitive data.
  • Limited access to personal data.

7. Data Sharing and Recipients

Your personal data is accessible only to:

  • Our internal team, for service management and communications.
  • Our external providers, who adhere to the same confidentiality and security standards.
  • No sharing of data with commercial third parties takes place.

8. Transfers Outside the European Union

Some providers may transfer your data outside the European Union. These transfers are governed by safeguards such as the standard contractual clauses approved by the European Commission.

9. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: You can request access to your personal data.
  • Right to rectification: You can request the correction of incorrect data.
  • Right to erasure: You can request the deletion of your data.
  • Right to restriction: You can request the restriction of processing of your data.
  • Right to object: You can object to the processing of your data.
  • Right to data portability: You can request to receive your data in a structured format.

To exercise these rights, you can contact us at the following address: ahmed.bouhaiji@nexa-smart.be.

10. Cookie Policy

We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

11. Policy Updates

NexaSmartSolutions.be reserves the right to modify this policy to account for legal or technological developments. Any changes will be communicated on our website.

12. Contact

For any questions or requests regarding this policy, you can contact us at:

Done in Brussels, on 19/03/2025.

NexaSmartSolutions.be

Avenue des Volontaires 88
1040 Etterbeek
Belgique

Annexes

  • Cookie Policy
  • Terms and Conditions of Use

This privacy policy is designed to be clear and transparent, in line with GDPR requirements. It can be adapted based on the specifics of your website and the services offered.

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